Robert Half Technology Customer Success Engineer in Los Gatos, California

This company provides a big data tool, no coding needed! Companies can now save, store, extract data form a secured platform, analytics are easy to gather! This company is in need of Customer Success backend engineers- JAVA and NODE SUPERSTARS!

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Req ID: 00420-9501255791

Functional Role: Account Executive/Staffing Manager

Country: USA

State: CA

City: Los Gatos

Postal Code: 95030

Compensation: $140,000.00 to $160,000.00 per year

Requirements: RESPONSIBILITIES: Build and maintain strong trusted technical relationships with prospects and customers:

  • Understand the project and desired outcome

  • Understand customers complex technical requirements

  • Offer expertise in how to use our product

  • Provide delivery services

  • Respond to Customer tickets and chat inquiries

  • Knowledge Base updates tutorials

  • Bug reporting monitoring

  • Regularly work early start times Provide efficient and relevant feedback on customer needs and requirements to relevant stakeholders within the business. SKILLS:

  • Good understanding of web technology, including HTML, HTTP protocol, CSS, xpath, javascript

  • Strong oral and written communication skills

  • Ability to manage priorities in a high paced target oriented environment

  • Must be a passionate problem solver and thrive on delivering the very best customer experience